HOW TO ORDER NAMES:
To order names, click on the "Add to Shopping Cart" button for each name you desire. When you are finished shopping and are ready to pay for your purchase(s), you will be directed to PayPal. In PayPal, there is a "Notes" box where you can type in each name you need. Or, you can email them to us using any "email me" button located on every page after you have completed your checkout through PayPal. We will send you a confirmation email letting you know that we received your name(s).



PRICES:
Why is there a difference between the web site prices and festival or show prices?

Sometimes we offer a one-day only sale price at the shows and festivals that we attend. Other times we offer a special price for the whole show or festval.



FRAMES:
Why do you sell/ship certain frames and not others?

Due to high shipping costs, it is more economical for you to purchase those frames at a local department store. The frames we do ship are uncommon size frames that are not carried in local department stores and would be extremely hard for you to find.



CONTACT US:
If you would like to contact us, you may do so by here                  . We try to answer all emails within 48 hours. However, due to our show schedule and/or busy season, please allow more time. Occassionally we are in areas with horrible reception and can not check our email/site.



SHIPPING FEES AND SCHEDULE:
Shipping is free every day of the year! We ship most packages via USPS First-Class Mail however, on occasion, we use USPS Priority Mail. Both include delivery confirmation.

Most orders ship within 3 weeks. During our busy season, please allow 6-8 weeks. If you need a 'rush' order, please let us know so that we may try to accommodate you.










INFORMATION
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